Privacy Policy at RiverLee Website Design Service

At RiverLee, we are committed to protecting your privacy and personal data. This privacy policy outlines how RiverLee collects, uses, protects, and shares your personal information when you use our website design services and other related services that we provide.

We understand that protecting your personal information is very important. Therefore, we strictly adhere to the current legal regulations to ensure your rights and the security of your data.

1. Purpose of the Privacy Policy:

• Protect personal information: To provide a clear understanding of how we protect your data.
• Transparency in data collection and usage: To help you understand what information we collect and how we use it.
• Commitment to legal compliance: We are committed to processing your personal data in accordance with the laws regarding privacy and data protection.

Applicability:

This privacy policy applies to all customers and users who use the services of RiverLee, including both current and potential customers. All actions and interactions you have with the RiverLee website will be governed by this policy.

2. Information We Collect

When you use RiverLee services, we collect personal and technical information to provide, improve, and protect our services. The types of information we may collect include:

• Personal information: We may ask you to provide details such as your name, email, phone number, billing address, and account information when you register or use our services.
• Technical information: This includes IP addresses, device types, web browsers you use, pages you visit on our website, and the amount of time you spend on each visit. This information helps us analyze and improve the user experience.
• Third-party information: If you sign up through third-party platforms like Google, Facebook, or other similar services, we may receive information such as your name, email, and profile picture from these platforms.

The information collected will only be used for the purpose of providing services, optimizing user experience, and other legitimate purposes as stated in this privacy policy.

3. How We Use Information

The information we collect is used to provide, improve, and protect RiverLee services, including but not limited to the following purposes:

• Service delivery and management: We use personal information to perform website design services, assist customers, and manage user accounts.
• Improving service quality: We analyze user information to better understand customer needs and behaviors, thereby optimizing user experiences and improving service quality.
• Marketing and advertising: Your information may be used to send notifications about new services, promotions, or information about products you may be interested in. You can opt-out of these notifications at any time.
• Security and fraud prevention: We use the collected information to prevent fraudulent activities and protect user accounts from security threats.

We are committed to using your information only for lawful purposes and within the boundaries allowed by applicable laws.

4. How We Protect Information

We implement necessary security measures to protect your personal information from unauthorized access, misuse, alteration, or disclosure. These protection measures include:

• SSL Encryption: We use SSL (Secure Socket Layer) encryption technology to protect your data during transmission over the Internet. This ensures that sensitive information such as payment details and account data is not exposed.
• Access management: Only authorized personnel or partners can access your personal information. We require all employees and partners who handle your personal data to comply with strict security measures.
• Regular security monitoring: Our systems are continuously monitored to detect and prevent unauthorized access or attacks.

While we make every effort to protect your personal information, no method of data transmission over the Internet or data storage is 100% secure. Therefore, we cannot guarantee absolute security for your personal data.

5. Your Rights Regarding Personal Information

We respect your privacy and are committed to ensuring that you can control your personal data. Below are the rights you have regarding your personal data:

• Right to access: You have the right to request information about the personal data we store about you. You can request a copy of your personal data that we collect and process.
• Right to rectification: If your personal information is inaccurate or has changed, you have the right to request that we correct or update it.
• Right to erasure: You have the right to request that we delete your personal data from our systems, to the extent permitted by law.
• Right to object: You have the right to object to the use of your personal information for direct marketing, advertising, or other purposes that you do not agree with.

To exercise any of these rights, you can contact us through the contact information provided below. We will respond to your request as soon as possible and comply with the relevant legal requirements.

6. Cookies and Tracking Technologies

We use cookies and other tracking technologies to improve the user experience and optimize the services we offer. Cookies are small data files that the website sends to your device when you visit our website. We use cookies for the following purposes:

• Improving user experience: Cookies help us remember your preferences and past actions on the website, thus personalizing your experience when you return.
• Analyzing and optimizing the website: Cookies allow us to gather information about how you use the website, helping us better understand user behavior and improve the website structure.
• Marketing and advertising: We may use cookies to display ads that are relevant to your interests, and to measure the effectiveness of advertising campaigns.

You can control the use of cookies through your browser settings. You can choose to block cookies or receive notifications when new cookies are set. However, if you choose to reject cookies, some features of the website may not function as expected.

We are committed to using cookies responsibly and only for legitimate and lawful purposes as outlined in this privacy policy.

7. Sharing Information with Third Parties

We are committed to not selling, trading, or renting your personal information to any third parties without your consent, except under legal requirements or in the following cases:

• Providing services: We may share your information with third-party partners and service providers to help deliver our services (e.g., payment processors, hosting providers). These partners are only allowed to use your information to provide services to us and are not permitted to use your data for other purposes.
• Compliance with law: We may share personal information when required by government authorities or when we believe that disclosure is necessary to comply with the law, enforce our policies, or protect the rights, property, and safety of our users or our company.
• Business transfers: In the event of a merger, acquisition, or sale of part or all of our business, your personal information may be transferred as part of the assets. We will notify you of this change and you can request to delete your data if you no longer wish to use our services.

We ensure that third parties receiving your information will adhere to high security standards and use the information only within the permitted scope.

8. Changes to the Privacy Policy

We may update or modify this privacy policy from time to time to reflect changes in how we collect, use, and protect your information, or to comply with new legal requirements. When changes are made, we will notify you by updating the "Last Updated" date at the end of this privacy policy and, in some cases, we may also notify you by email or other communication methods.

We encourage you to review this privacy policy regularly to stay informed about any updates. If you continue to use our services after the privacy policy is updated, you accept the changes.

If you disagree with any changes to this privacy policy, you have the right to stop using our services and request the deletion of your personal information.

9. Contact Us

If you have any questions about this privacy policy or wish to exercise your rights related to your personal information, please contact us through one of the following methods:

• Email: info@riverlee.vn
• Phone: +84 962 334 807
• Address: No. 16, Mai Hai Street, Tan Hoa Ward, Buon Ma Thuot City, Dak Lak, Vietnam

We are committed to responding to your requests as soon as possible and ensuring that your information is processed promptly, accurately, and securely.